client/zone
I would like to...
- Check the status of my publication
- Chat LIVE with a customer service representative
- Contact someone in a specific department
- Get answers to frequently asked questions
- Submit artwork or data for advertising, cartography, photography or publication design
Publication Status
To view a publication's status, enter its access key and click submit.
Request a key
If you do not know your publication access key, enter the primary e-mail address associated with the publication to have it sent.
If you do not know or have access to the e-mail address associated with a publication, submit the following information to request an access key be sent to any alternate address.
Frequently Asked Questions
- Who should I contact if I have production questions?
Matt Price can help you with questions regarding production such as time lines, delivery dates, and proof status. He may be reached at 800.455.5600 ext. 3008 or via email matt.price@communitylink.com
Don't forget that the Client Zone has many production notes regarding your project and you may want to chech here first.
- Who should I contact if I have design/layout questions?
Amanda White. She may be reached at 800.455.5600 ext. 3007 or via email Amanda.White@communitylink.com
- I need to make corrections to my proof. Is it OK to write directly on the proof?
Yes! Please make your changes as clearly as possible on the proof itself. If you have questions regarding your proof, contact your designer as listed on the cover sheet attached with your proof. They will be the best person to help you with your proof directly.
- We need to submit our membership data. What format should I use?
Any kind of delimited file is fine. Excel, Word, Access and most systems of chamber data management will work. If you are unsure how to export your data, please contact us and we will be happy to walk you through it. Our membership database technician, Debbie Moss can help you with questions about how to submit your membership data. 1-800-455-5600 ext 2025
- We have a local photographer interested in submitting pictures. Where should they be submitted?
Our photography coordinator is Kacey Wolters, and she loves looking at pictures. She can be contacted at 800.455.5600 Ext. 3012 (kacey.wolters@communitylink.com)
- Who contacts our local printers for printing bids?
Diana Vaughn, our Director of Media Purchasing. Please submit name of local printers you would like us to consider at the beginning of your project. Diana can be reached at 800.455.5600 Ext. 1400 (Diana.Vaughn@communitylink.com)
- How can our local writer submit copy?
Any copy should also be submitted to Laura Wilcoxen. If you have questions regarding what or how to submit copy, contact Laura at 500.455.5600 ext 3200 or Laura.Wilcoxen@communitylink.com
- I need to inform you of a correction that needs made to our online counterpart, who can help?
Our Web Specialist, Josh Chandler can assist you in corrections or clarifications regarding your online counterpart. He may be reached at 800.455.5600 ext 1401 or Josh.Chandler@communitylink.com